Return for Exchange/Credit
Please note that all Ecowrsit products are individually crafted by skilled artisans. Slight variations add to the unique beauty and personality of each piece. We also have made every effort to display as accurate as possible the colors of our products that appear on the website. However, colors also depend on your monitor and we cannot completely guarantee that your monitor’s display of any color is completely accurate.
All items returned must be in the same condition in which it was received. We will not accept returns of used or soiled merchandise. We have the right to deny a credit if the merchandise returned does not meet our return policy requirements.
Instructions for making a return: To make a return or exchange you must first obtain a return authorization number. Please note returns will not be accepted without an RA number.
All items purchased online via the Ecowrist website are shipped via FedEx. There will be free shipping on retail priced items with orders of 3 or more pieces. All orders are shipped from New York. The price of shipping is determined by the weight of the package and its destination. Due to items being handcrafted, the average delivery time is 2 to 4 weeks from time of purchase. Sales tax are determined on a state to state basis.